PRIVACY POLICY

Privacy Policy

Effective Date: [5/1/2024]

Welcome to Venus the Label we are located at located at https://venusthelabel.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our store, including purchases of the Angel Lunch Box Bag and other products.

1. Information We Collect

a. Personal Information You Provide

When you make a purchase or register on our site, we may collect:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed securely via Shopify or third-party providers)
  • Order history

b. Automatically Collected Information

  • When you visit our site, we automatically collect:
  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website URLs
  • This information helps us improve site functionality and user experience.

2. How We Use Your Information

  • We may use your information to:
  • Process transactions and deliver products
  • Send order confirmations and updates
  • Respond to customer service requests
  • Improve our website, products, and services
  • Send marketing communications (with your consent)
  • Detect and prevent fraudulent activity

3. Sharing Your Information

  • We never sell your personal data. However, we may share your information with:
  • Shopify, our e-commerce platform provider
  • Third-party service providers (e.g., payment processors, shipping carriers)
  • Legal authorities, if required by law or to protect our rights
  • All third parties are bound by confidentiality and data protection agreements.

4. Cookies and Tracking Technologies

  • We use cookies to:
  • Enhance site navigation
  • Store cart and login preferences
  • Analyze traffic and improve performance. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

5. Your Rights

  • Depending on your location, you may have the right to
  • Access the personal data we hold about you
  • Correct or update inaccurate information
  • Request data deletion
  • Withdraw consent for marketing communications
  • To exercise any of these rights, contact us at [your contact email].

6. Data Security

We follow industry best practices and Shopify’s security standards to protect your personal information from unauthorized access, loss, misuse, or alteration.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies separately.

8. Children’s Privacy

Our site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with the revised effective date. We encourage you to review it regularly.

10. Contact Us

For any questions about this Privacy Policy or your personal information, please contact us at:

Store Name: Venus the Label

Email: support@venusthelabels.com

Website: https://venusthelabel.com/